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Other audit services
We help clients with the application and use of foreign financial aid of EU and other funds and help prepare financial reports.
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Audit calculator
The calculator will answer if the company's sales revenue, assets or number of employees exceed the limit of an inspection or audit.
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Payroll and related services
We perform payroll accounting for companies whether they employ a few or hundreds of employees.
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Tax accounting
Grant Thornton Baltic's experienced tax specialists support accountants and offer reasonable and practical solutions.
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Reporting
We prepare annual reports in a timely manner. We help to prepare management reports and various mandatory reports.
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Consolidation of financial statements
Our experienced accountants and advisors help you prepare consolidation tables and make the consolidation process more efficient.
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Consultancy and temporary staff
Our experienced specialists advise on more complex accounting transactions, rectify poor historic accounting, and offer the temporary replacement of an accountant.
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Outsourced CFO service
Our CFO service is suitable for companies of all sizes and in all industries. We offer services to our clients in the required amount and competences.
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Assessment of accounting processes
We help companies to implement accounting practices that are in compliance with local and international standards.
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Accounting services for small businesses
We offer affordable service for small businesses. We help organize processes as smartly and cost-effectively as possible.
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Cryptocurrency accounting
We keep up with blockchain technology to serve and advise crypto companies. We are supported by a network of colleagues in 130 countries.
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Trainings and seminars
Our accountants have experience in all matters related to accounting and reporting. We offer our clients professional training according to their needs.
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Business advisory
We offer legal support to both start-ups and expanding companies, making sure that all legal steps are well thought out in detail.
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Fintech advisory
Our specialists advise payment institutions, virtual currency service providers and financial institutions.
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Corporate advisory
We advise on legal, tax and financial matters necessary for better management of the company's legal or organizational structure.
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Transaction advisory
We provide advice in all aspects of the transaction process.
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Legal due diligence
We thoroughly analyze the internal documents, legal relations, and business compliance of the company to be merged or acquired.
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In-house lawyer service
The service is intended for entrepreneurs who are looking for a reliable partner to solve the company's day-to-day legal issues.
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The contact person service
We offer a contact person service to Estonian companies with a board located abroad.
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Training
We organize both public trainings and tailor made trainings ordered by clients on current legal and tax issues.
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Whistleblower channel
At Grant Thornton Baltic, we believe that a well-designed and effective reporting channel is an efficient way of achieving trustworthiness.
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Business model or strategy renewal
In order to be successful, every company, regardless of the size of the organization, must have a clear strategy, ie know where the whole team is heading.
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Marketing and brand strategy; creation and updating of the client management system
We support you in updating your marketing and brand strategy and customer management system, so that you can adapt in this time of rapid changes.
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Coaching and development support
A good organizational culture is like a trump card for a company. We guide you how to collect trump cards!
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Digital services
Today, the question is not whether to digitize, but how to do it. We help you develop and implement smart digital solutions.
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Sales organisation development
Our mission is to improve our customers' business results by choosing the right focuses and providing a clear and systematic path to a solution.
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Business plan development
A good business plan is a guide and management tool for an entrepreneur, a source of information for financial institutions and potential investors to make financial decisions.
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Due diligence
We perform due diligence so that investors can get a thorough overview of the company before the planned purchase transaction.
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Mergers and acquisitions
We provide advice in all aspects of the transaction process.
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Valuation services
We estimate the company's market value, asset value and other asset groups based on internationally accepted methodology.
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Forensic expert services
Our experienced, nationally recognized forensic experts provide assessments in the economic and financial field.
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Business plans and financial forecasts
The lack of planning and control of cash resources is the reason often given for the failure of many businesses. We help you prepare proper forecasts to reduce business risks.
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Outsourced CFO service
Our CFO service is suitable for companies of all sizes and in all industries. We offer services to our clients in the required amount and competences.
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Reorganization
Our experienced reorganizers offer ways to overcome the company's economic difficulties and restore liquidity in order to manage sustainably in the future.
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Restructuring and reorganisation
We offer individual complete solutions for reorganizing the structure of companies.
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Corporate taxation
We advise on all matters related to corporate taxation.
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Value added tax and other indirect taxes
We have extensive knowledge in the field of VAT, excise duties and customs, both on the national and international level.
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International taxation
We advise on foreign tax systems and international tax regulations, including the requirements of cross-border reporting.
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Transfer pricing
We help plan and document all aspects of a company's transfer pricing strategy.
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Taxation of transactions
We plan the tax consequences of a company's acquisition, transfer, refinancing, restructuring, and listing of bonds or shares.
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Taxation of employees in cross-border operations
An employee of an Estonian company abroad and an employee of a foreign company in Estonia - we advise on tax rules.
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Tax risk audit
We perform a risk audit that helps diagnose and limit tax risks and optimize tax obligations.
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Representing the client in Tax Board
We prevent tax problems and ensure smooth communication with the Tax and Customs Board.
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Taxation of private individuals
We advise individuals on personal income taxation issues and, represent the client in communication with the Tax and Customs Board.
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Pan-Baltic tax system comparison
Our tax specialists have prepared a comparison of the tax systems of the Baltic countries regarding the taxation of companies and individuals.
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Internal audit
We assist you in performing the internal audit function, performing internal audits and advisory work, evaluating governance, and conducting training.
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Internal Audit in the Financial Services Sector
We provide internal audit services to financial sector companies. We can support the creation of an internal audit function already when applying for a sectoral activity license.
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Audit of projects
We conduct audits of projects that have received European Union funds, state aid, foreign aid, or other grants.
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Prevention of money laundering
We help to prepare a money laundering risk assessment and efficient anti-money laundering procedures, conduct internal audits and training.
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Risk assessment and risk management
We advise you on conducting a risk assessment and setting up a risk management system.
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Custom tasks
At the request of the client, we perform audits, inspections and analyzes with a specific purpose and scope.
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External Quality Assessment of the Internal Audit Activity
We conduct an external evaluation of the quality of the internal audit or provide independent assurance on the self-assessment.
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Whistleblowing and reporting misconduct
We can help build the whistleblowing system, from implementation, internal repairs and staff training to the creation of a reporting channel and case management.
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Information security management
We provide you with an information security management service that will optimise resources, give you an overview of the security situation and ensure compliance with the legislation and standards.
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Information security roadmap
We analyse your organisation to understand which standards or regulations apply to your activities, identify any gaps and make proposals to fix them.
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Internal audit of information security
Our specialists help detect and correct information security deficiencies by verifying an organization's compliance with legislation and standards.
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Third party management
Our specialists help reduce the risks associated with using services provided by third parties.
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Information security training
We offer various training and awareness building programmes to ensure that all parties are well aware of the information security requirements, their responsibilities when choosing a service provider and their potential risks.
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ESG advisory
We help solve issues related to the environment, social capital, employees, business model and good management practices.
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ESG audit
Our auditors review and certify sustainability reports in line with international standards.
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Sustainable investments
We help investors conduct analysis of companies they’re interested in, examining environmental topics, corporate social responsibility and good governance practices.
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Sustainable tax behaviour
Our international taxation specialists define the concept of sustainable tax behaviour and offer services for sustainable tax practices.
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ESG manager service
Your company doesn’t necessarily need an in-house ESG manager. This role can also be outsourced as a service.
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Recruitment services – personnel search
We help fill positions in your company with competent and dedicated employees who help realize the company's strategic goals.
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Recruitment support services
Support services help to determine whether the candidates match the company's expectations. The most used support services are candidate testing and evaluation.
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Implementation of human resource management processes
We either assume a full control of the launch of processes related to HR management, or we are a supportive advisory partner for the HR manager.
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Audit of HR management processes
We map the HR management processes and provide an overview of how to assess the health of the organization from the HR management perspective.
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HR Documentation and Operating Model Advisory Services work
We support companies in setting up HR documentation and operational processes with a necessary quality.
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Employee Surveys
We help to carry out goal-oriented and high-quality employee surveys. We analyse the results, make reports, and draw conclusions.
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HR Management outsourcing
We offer both temporary and permanent/long-term HR manager services to companies.
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Digital strategy
We help assess the digital maturity of your organization, create a strategy that matches your needs and capabilities, and develop key metrics.
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Intelligent automation
We aid you in determining your business’ needs and opportunities, as well as model the business processes to provide the best user experience and efficiency.
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Business Intelligence
Our team of experienced business analysts will help you get a grip on your data by mapping and structuring all the data available.
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Cybersecurity
A proactive cyber strategy delivers you peace of mind, allowing you to focus on realising your company’s growth potential.
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Innovation as a Service
On average, one in four projects fails and one in two needs changes. We help manage the innovation of your company's digital solutions!
1. Introduction
1.1. Grant Thornton Baltic OÜ (registry code 10384467) (the "Company") is committed to compliance with the laws and regulations to which it is subject and to maintaining high standards of business ethics and corporate governance.
1.2. The purpose of this policy (the “Policy”) is to set out the Company’s policy on, and commitment to, whistleblowing and the protection of whistleblowers, and to provide details of how reports of improprieties can be made. The whistleblower system should only be used for improprieties that may result in serious consequences for the Company.
1.3. The Company therefore requires all employees and encourage third parties to report concerns about improprieties relating to the Company. Compliance with this Policy is mandatory for all of the employees.
1.4 Local legislation [1] and regulatory practice shall prevail over the statements of this Policy and adjustments can be done to comply with the legal and regulatory regime. These adjustments must be done as annexes to this Policy and presented together with the original Policy.
1.5. The Policy shall be updated once every 5 (five) years or if and when required in order to reflect changes in regulation or other important circumstances.
1.6. Please contact Company's HR Department for clarifications on the Policy and to report noncompliance with the Policy.
2. Definitions
2.1. Whistleblowing refers to a situation where an employee or a third person, e.g. applicants for employment, clients, contractors or the general public (each a “Whistleblower”) reports concerns about any suspected or actual Improper Activities relating to the Company.
2.2. Improper Activities include:
2.2.1. criminal offences or breaches of other legal or regulatory requirements, failure to observe a legal obligation, corrupt or fraudulent behaviour (e.g., economic offence, fraud, accepting valuable gifts in return for discounted price offer for clients etc.);
2.2.2. improper conduct or unethical behaviour (e.g., making inappropriate comments at work-related events etc.);
2.2.3. breaches of contract (e.g., knowledgeable breach of a client contract etc.);
2.2.4. misappropriation of the Company`s property (e.g., unsupervised usage of Company´s property in a public place etc.);
2.2.5. putting people’s health and safety at risk (e.g., non-compliance with work organisation rules etc.);
2.2.6. financial and non-financial administrative malpractice, e.g. not observing proper procedures (e.g., providing false information on invoices such as providing incorrect data regarding the bank account etc.);
2.2.7. fraud or deliberate error in the preparation, evaluation, review or audit of financial accounts and records (e.g., conscious processing of false information, deliberately providing inadequate consultation to clients etc.);
2.2.8. participation in or condoning a reportable wrongdoing through wilful suppression or concealment of any information relating to a wrongdoing (e.g., failure to report harassment cases etc.);
2.2.9. non-compliance with environmental, social responsibility or governance framework (e.g., improper sorting of garbage etc.);
2.2.10. personal grievances by employees or third parties. Personal grievance is a concern, problem or complaint that is specifically related to the person (e.g., bullying by co-workers, unfair treatment by supervisors, dissatisfaction with the terms and conditions of employment contract, etc.).
2.3. For the avoidance of doubt, the examples provided under clause 2.2 do not contain the exhaustive list of violations and is provided for informational purposes only.
3. Reporting allegations of suspected improper activities
3.1. Reports of allegations of suspected Improper Activities must be submitted through a form available here.
The forms' recipient address is Marge.Litvinova@ee.gt.com that is managed by Grant Thornton Baltic´s Head of People & Culture.
3.2. For the avoidance of doubt, the Company requires Whistleblowers to report in Estonian. Any reports made in another language might need further translation and the Company cannot guarantee the same level of judgement as there remains possibility of information being misinterpreted through translation.
3.3. Although the Whistleblower is not required to furnish any more information than what he/she wishes to disclose, it is essential for the Company to have all critical information in order to be able to effectively evaluate and investigate the allegation. The report of Improper Activities should provide as much detail and be as specific as possible, including names and dates, in order to facilitate the investigation.
3.3.1. To the extent possible, the disclosure must include the following:
3.3.1.1. type of concern (what happened);
3.3.1.2. when it happened: a date or a period of time;
3.3.1.3. where did it happen;
3.3.1.4. names of the employee(s), and/or outside party or parties involved in the Improper Activities;
3.3.1.5. some proof of allegations, if possible;
3.3.1.6. who to contact for more information, if possible.
3.4. Improper Activities reports are received and analysed by the Head of People & Culture who must record and store every report in full details alongside the decision taken on the report and the reasoning thereof. Improper Activities reports must be reviewed immediately, but not later than within (7) seven working days after receipt.
3.5. In case the Whistleblower has a fear of distrust in the report being analysed by the Head of People & Culture to, the Whistleblower is allowed to send her/his concern to the Head of Legal Department., whereas the Head of Legal Department will then take the full responsibility of handling the report with the instructions and requirements established in this Policy.
3.6. For the avoidance of doubt, all reports of Improper Activities are analysed in accordance with the applicable legal regulations governing the protection of personal data, in particular based on Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
4. Roles, rights and responsibilities of Whistleblowers
4.1. If the Whistleblower makes a report of Improper Activity in good faith and reasonably believing it to be true, but it is not confirmed by the investigation, the Company will recognise the concern, and no negative consequences will follow. If, however, the Whistleblower makes an allegation frivolously, maliciously or for personal gain, appropriate actions, including disciplinary action according to § 319 of the Penal Code, may be taken.
4.2. Whistleblowers may be contacted for further information by the person responsible for handling the Improper Activity report.
4.3. Whistleblowers must provide sufficient corroborating information to justify the commencement of an investigation. All reports will be taken seriously and investigated as fully as possible, but without sufficient information, it may be more difficult to evaluate the credibility of the allegations and, therefore, less likely to cause an investigation to be initiated.
4.4. Whistleblowers are "reporting parties", not investigators. They are not to act on their own in conducting any investigative activities, nor do they have a right to participate in any investigative activities other than as requested by the person handling the case.
4.5. Whistleblowers are informed about the status of their report and, if possible, also the steps that Company has taken to investigate the facts of the report, unless legal requirements or Company`s reasonable interests prohibit disclosure of status of the investigations. Such feedback shall be submitted to the Whistleblowers as soon as possible, but no later than 3 (three) months or, in justified cases, 6 (six) months after receiving the report.
4.6. The law in force establishes fine for Whistleblowers who report knowingly incorrect information. The Whistleblower may be punished with a fine of up to 300 (three hundred) units. It shall be emphasized that all and any reports must be submitted in good faith.
5. Confidentiality
5.1. All information received will be treated with confidence, except where the Company is required by law or regulation to disclose it, for legal or audit purposes or where the Company refers the matter to relevant regulators or law enforcement authorities.
5.2. The protection of a Whistleblower’s identity will be maintained to the extent possible within the legitimate needs of law and the investigation. The Company will make every effort to keep the identity of the Whistleblower confidential. However, there may be circumstances where, due to the nature of the investigation, it will be necessary to disclose the Whistleblower’s identity.
5.3. In order not to jeopardise the investigation, the Whistleblower is also required to keep confidential the fact that a report has been made, the nature of the impropriety concerned and the identities of those involved, unless required to disclose such information by law or regulation.
6. Protection and non-retaliation
6.1. The Company is committed to the fair treatment of all persons making genuine and appropriate reports of Improper Activities under this Policy, including the protection of Whistleblowers against unfair dismissal, victimisation, or unwarranted disciplinary action. Reasonable steps will be taken by the Company to protect the Whistleblower from reprisal or inconvenience as a result of making a report of Improper Activities under this Policy.
6.2. It is a breach of this Policy for any employee to cause inconvenience to a Whistleblower who makes any report under this Policy in good faith.
6.3. A Whistleblower shall immediately report any alleged or apparent retaliation to the Head of People & Culture. The Company will promptly investigate claims of retaliation and changes in employment that might constitute retaliation against any employee who has engaged in any of the protected activities. The Company reserves the right to take appropriate action against any person who initiates or threatens to initiate retaliation against Whistleblowers who make reports under this Policy.
6.4. A Whistleblower’s right to protection from retaliation under the corresponding state laws does not extend immunity for any complicity in the matters that are the subject of the allegations or an ensuing investigation.
7. Revisions
This Policy document will be reviewed once every 5 (five) years.
8. Related Standards, Policies and Processes
- Procedural rules for preventing money laundering and terrorism
- GTB Data protection policy
- Code of Conduct
This document was last updated in November 2024.
[1] Directive (EU) 2019/1937 of the European Parliament and of the Council of 23 October 2019 on the protection of persons who report breaches of Union law, according to which Estonia has adopted an Act on Protection of Persons Who Report Work-Related Breaches of European Union Law.