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Terje Liiv
Tallinn, Estonia
Partner, Client Experience Manager

Terje Liiv

Terje is responsible for creating and maintaining excellent client relationships and works to ensure that client satisfaction with our services continues to grow.

Terje joined Grant Thornton Baltic in 2015 and has been an advocate for providing an outstanding client experience. She believes that the client should feel welcome from the first contact to the end of the client journey.

In 2024, Terje became a partner. Her focus is on the business growth and development to provide the highest quality services to clients. Terje supports the accounting and payroll teams in client communication, helps to find the best technological solutions to meet clients’ needs, and ensures that no inquiry goes unanswered.

Proffessional affiliations

  • Client Experience of the Year 2018
  • Client Project of the Year 2022
  • Co-operation Project of the Year 2023
Qualifications
  • International Relations, International University Audentes
  • E-government Services and Technologies, Tallinn University of Technology, MBA
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Terje Liiv
Partner, Client Experience Manager
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